Before You Purchase
We are currently only able to deliver to mainland United Kingdom addresses. This is because an economy delivery option is budgeted in to each product and this delivery option is not available to addresses outside the UK mainland.
If you are purchasing compostable liners to include in a council waste collection scheme please check with your local council to make sure the liners can be included. When talking to your council you can describe the liners as Alina brand compostable paper bin liners from Recycle Together Limited. If you have a food waste collection scheme and are told by your council that you cannot include the liners please contact us and we will work hard to allow their entry into your waste stream. Ordering
Please note that all transactions will be carried out in Pounds Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Payment
We accept most major credit and debit cards both online and by phone. If you prefer you can send a cheque as payment but your goods will be delayed whilst the cheque is clearing. Cheque payments are only available on orders by telephone. Call us for more information on 01269 846771. Delivery
The cost of delivery is included in the prices shown on this website. Therefore there is no additional delivery charge. We use first classm Royal Mail to delivery your goods. Security
Although we aim to provide the best security possible, we cannot be help responsible for any damage or identity theft, monetry theft or any other ill result caused by a security error on this site. We can also not be held for responsible for the transmission of malware, viruses or any other malicious software. If you do find a problem, please let us know immediately and we will do our best to resolve it. Privacy
We collect only basic personal details required to process your order. We will not release your name, address, telephone, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals. We DO NOT save your payment details for security reasons. Returns
We guarantee your satisfaction. All of our products come with a no fuss guarantee. In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, first contact us by telephoning 01269 846771 and return your products unopened within 7 days of receiving your parcel. More information about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm.
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